Beschrijving
- When guests contact us 24/7 from around the world on holiday - you will be the one to listen and respond.
- By phone, chat or email you will genuinely care and immediately reassure your guests they are in safe hands.
- It all starts with you uncovering their needs and matching them with the right service solution and/or sales opportunities.
- You could be answering questions – calling guests to sell our incredible Trips & Activities – providing simple friendly service – troubleshooting more complex problems or assisting our traditional guests with any technical support they may need.
- You will be able to monitor and celebrate success with regular performance updates for sales and service results and for how well you have ‘solved on the spot’.
- With each guest contact you have it will soon become clear – it really is you that can make a difference and help our guests to smile.
If you love travel and all the things that our amazing holiday destinations can offer - you will probably be great at sharing that passion with our guests on holiday. Learn all about this opportunity and life in our central Palma contact centre throughout your recruitment experience.
- You are a true people person - confident communicating and/or selling to international guests.
- Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure.
- You can quickly learn - about the job, about all the modern technology needed to do it and all about our incredible products & services.
- Strong verbal & written in Dutch and preferably French + communicational English.
- Able to work flexible shift patterns including rotating daytime and occasional night shifts.
- Finally … you will be proud to represent our ‘TUI Smile’ at all times.
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Master
- Plaats
- Palma de Mallorca
- Werkuren per week
- 8 - 40
- Dienstverbanden
- Tijdelijke fulltime baan
- Beroepsgroepen subcategorie
- Callcenter / Customer Service
- Rijbewijs nodig?
- Nee
- Auto nodig?
- Nee
- Motivatiebrief verplicht?
- Nee
- Talen
- Nederlands
